JUST DROPPED: Be the first to get Skims at Lane Crawford. Shop now.
Lane Crawford's very BIG Christmas is here with over 1800 gifting options. Shop now.
Shop our mid-season sale and enjoy up to 30% off selected items. Shop now. T&Cs apply.

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We have our complaints handling procedure that we will use to try to resolve any disputes when they first arise. Please contact our Customer Care team at +852 2118 2288 or email to customercare@lanecrawford.com for any order related complaints or comments.

Lane Crawford respects the intellectual property of others. If you have reason to believe your work may have been used in the Site without your permission, please contact us following this complaints handling procedure.