Items bought in store may be returned or exchanged within 7 days, provided that:
- The item(s) to be returned or exchanged must meet SELLABLE CONDITION, together with the original packaging
- "EXCLUDED ITEMS" such as Perishable Goods (including food, beverages and hampers), Pre-Sale items, Sale items, Fine Jewellery, Gift Cards, Apple and Samsung products are not eligible for return or exchange
Items purchased in Hong Kong SAR stores can only be returned within Hong Kong SAR, while items purchased in China can only be returned within China.
Please refer to RETURN & EXCHANGE or CONTACT US for further information.
Within 7 days of purchase, items can be returned to any of our stores. Items purchased in Hong Kong SAR can only be returned to Hong Kong SAR stores, while items purchased in China can only be returned to China stores.