Digital Gift Card Guide
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Activating a Digital Gift Card
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After receiving an email or SMS regarding your reward, please follow the unique link(s) provided and follow the instructions to complete the downloading process.
Please select the desired currency for your redemption.
If you have not received an email or SMS, or have misplaced it, please contact our Customer Care. Don't forget to have your account details on hand.
For more information, see our FAQs.Please note that your Digital Gift Card currency determines where it can be used.
- If you choose HKD then your Digital Gift Card may only be used to shop online and ship within Hong Kong, SAR (lanecrawford.com.hk)
- If you choose RMB then your Digital Gift Card may only be used for online purchases shipping to Mainland China (lanecrawford.com.cn)
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Saving to your Wallet
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Using your Digital Gift Card
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FAQs & Help
After receiving an email or SMS regarding your reward, please follow the unique link(s) provided and follow the instructions to complete the downloading process.
Please select the desired currency for your redemption.
If you have not received an email or SMS, or have misplaced it, please contact our Customer Care. Don't forget to have your account details on hand.
Please note that your Digital Gift Card currency determines where it can be used.
- If you choose HKD then your Digital Gift Card may only be used to shop online and ship within Hong Kong, SAR (lanecrawford.com.hk)
- If you choose RMB then your Digital Gift Card may only be used for online purchases shipping to Mainland China (lanecrawford.com.cn)