Privacy Policy

General
What information do we collect?
How do we use this information, and what is the legal basis for this use?
Withdrawing consent or otherwise objecting to direct marketing
Whenever we are required to obtain your consent to the processing of your personal data under applicable law, you will always be able to withdraw any consent you provide to us. We will then stop using your personal data for the purpose in respect of which you have withdrawn your consent, but we may still use, process, store and transfer your personal data for other purposes if applicable law allows us to do so.

You can withdraw your consent by:
- amending your preferences in the logged-in area of our Site; and/or
- contacting our Data Privacy Officer at privacyofficer@lanecrawford.com or sending your withdrawal request by post to our Data Privacy Officer at Lane Crawford, 30/F, One Island South, 2 Heung Yip Road Wong Chuk Hang, Hong Kong; and/or
- in the case of direct marketing emails, by clicking the unsubscribe link at the bottom of such emails.
Who will we share this data with, where and when?
What rights do I have?
Who is the data controller?
How long will my data be kept?
Our In-Store Photography policy
Our CCTV privacy policy
- Our CCTV privacy policy
- Our CCTV procedures
Our Data Analytics policy
Consent, Social Network Credentials and Account Deletion
Language
How do I get in touch with you?
Changes to the Privacy Policy
GDPR: Notice for Residents in the European Economic Area
CALIFORNIA CONSUMER PRIVACY ACT: Notice for California Residents
PERSONAL INFORMATION PROTECTION LAW: Notice for Residents of Mainland China

Whenever we are required to obtain your consent to the processing of your personal data under applicable law, you will always be able to withdraw any consent you provide to us. We will then stop using your personal data for the purpose in respect of which you have withdrawn your consent, but we may still use, process, store and transfer your personal data for other purposes if applicable law allows us to do so.

You can withdraw your consent by:

amending your preferences in the logged-in area of our Site; and/or
contacting our Data Privacy Officer at privacyofficer@lanecrawford.com or sending your withdrawal request by post to our Data Privacy Officer at Lane Crawford, 30/F, One Island South, 2 Heung Yip Road Wong Chuk Hang, Hong Kong; and/or
in the case of direct marketing emails, by clicking the unsubscribe link at the bottom of such emails.