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Terms & Conditions

This promotional offer (“Promotion”) is granted by Lane Crawford (Hong Kong) Limited (“Lane Crawford”) and subject to the terms and conditions below. By purchasing any merchandise under this Promotion, you accept and agree to be bound by the terms and conditions below.

  1. Promotional Period: June 22, 2023 to July 5, 2023 (both days inclusive).
  2. Eligible Store(s): This Promotion is only valid for Eligible Transactions (defined below) made at the following stores during the Promotional Period:
    1. Lane Crawford ifc mall, Lane Crawford Canton Road, Lane Crawford Times Square and Lane Crawford Pacific Place home store (collectively, “Lane Crawford Stores”); and
    2. online at www.lanecrawford.com.hk (“Lane Crawford Online Store”).
  3. Eligible Customer(s): This Promotion is only applicable to Lane Crawford Privilege Programme Members.

    To qualify for this Promotion, Eligible Customers are required to complete the registration for the Lane Crawford Privilege Programme at Lane Crawford Stores, or sign in at Lane Crawford Online Store. This Promotion cannot be used in conjunction with any other promotional offers (including, without limitation, the Lane Crawford Privilege Programme regular discount).
  4. Eligible Transaction(s):

    During the Promotional Period, and subject to the Excluded Transactions below, Eligible Customers can enjoy the following offers (each an “Offer”):

    - At Lane Crawford Stores: Eligible Customers who meet the following spending threshold in one single transaction on any sale merchandise in Womenswear, Menswear, Ladies’ Shoes & Accessories, Mens’ Shoes & Accessories and Home & Lifestyle as selected by Lane Crawford at its absolute discretion (the “Eligible Products”) at any Lane Crawford Stores can enjoy the following additional discounts:


    Spending Threshold Additional Discount
    HK$2,000 or more in one single transaction at any Lane Crawford Stores 10% off on such Eligible Products
    HK$4,000 or more in one single transaction at any Lane Crawford Stores 20% off on such Eligible Products
    HK$8,000 or more in one single transaction at any Lane Crawford Stores 25% off on such Eligible Products

    - At Lane Crawford Online Store: Eligible Customers who meet the following purchase requirement in one single transaction on:

    • any sale merchandise in Womenswear, Menswear, Ladies’ Shoes & Accessories, Mens’ Shoes & Accessories as selected by Lane Crawford at its absolute discretion (collectively “Fashion Items”);
    • any sale merchandise in Home & Lifestyle as selected by Lane Crawford at its absolute discretion (collectively “H&L Items”),
      at Lane Crawford Online Store can enjoy the following additional discounts:

    Purchase Requrirement –
    Purchase in one single transaction at Lane Crawford Online Store the following items:
    Additional Discount
    Fashion Items
    2 or more Fashion Items 10% off on such items
    4 or more Fashion Items 20% off on such items
    6 or more Fashion Items 25% off on such items
    H&L Items
    2 or more H&L Items 10% off on such items
    4 or more H&L Items 20% off on such items
    6 or more H&L Items 25% off on such items

    For the avoidance of doubt, the purchase of Fashion Items and H&L Items shall be separately counted for the purpose of determining whether an Eligible Customer has met the above purchase requirement.

  5. Excluded Transactions:

    This Promotion is not applicable to purchases of any full-priced merchandise, selected brands (as selected by Lane Crawford at its sole discretion), Jewellery merchandise, Beauty & Wellbeing merchandise, Apple-branded merchandise, Samsung-branded merchandise, spending made using the vouchers of ifc mall, Harbour City, Times Square, and Pacific Place (collectively the “Vouchers”), and/or Lane Crawford gift card(s).
  6. Other Terms & Conditions:
    1. If:
      1. the Eligible Customer returns any (but not all) merchandise purchased under an Eligible Transaction at the Lane Crawford Online Store pursuant to any Offer (“Returned Merchandise”); and
      2. the purchase requirement of that Offer will not be met after such return, the Eligible Customer will not be eligible to enjoy that Offer, and he / she shall pay for the remaining unreturned merchandise under that Eligible Transaction (“Non-Returned Merchandise”) at their original price (i.e. price before the relevant additional discount) (the “Original Price”). In such circumstances:
        1. if the total amount actually paid by the Eligible Customer under the Eligible Transaction for all merchandise (including Returned Merchandise and Non-Returned Merchandise) (the “Actual Payment”) exceeds the Original Price of the Non-Returned Merchandise, a sum equal to the difference between the Actual Payment and the Original Price of the Non-Returned Merchandise will be refunded to the Eligible Customer; or
        2. if the Original Price of the Non-Returned Merchandise exceeds the Actual Payment, the Eligible Customer shall, upon notice, pay to Lane Crawford a sum equal to the difference between the Original Price of the Non-Returned Merchandise and the Actual Payment.
    2. If:
      1. the Eligible Customer returns any Returned Merchandise; and
      2. the Eligible Customer is still able to meet the purchase requirement of that Offer after such return,
        only the actual amount paid by the Eligible Customer under that Eligible Transaction for that Returned Merchandise will be refunded.
  7. If the Eligible Customer returns all merchandises purchased under a single Eligible Transaction in Lane Crawford Online Store pursuant to any Offer, the actual amount paid by the Eligible Customer under the relevant Eligible Transaction will be refunded to the Eligible Customer.
  8. Lane Crawford Privilege Programme bonus rewards points (if any) are accrued in respect of the value of the original purchase transaction amount net of all applicable discounts and payments using coupons (including but not limited to the Vouchers) during the Promotional Period.
  9. Lane Crawford’s Terms of Service and Privacy Policy apply to this Promotion. Please visit www.lanecrawford.com.hk for full details (collectively, “Terms of Service”).
  10. This Promotion may only be used for personal purchases and cannot be used for any commercial, resale, or promotional purposes or purchases on behalf of others or any other purposes whatsoever unless authorized by Lane Crawford in writing. Customers who violate this clause may be blacklisted and Lane Crawford reserves all its rights to take legal actions.
  11. Lane Crawford reserves its right to revise the terms and conditions of this Promotion as well as the Terms of Service, in either case, at any time without prior notice. Please visit Lane Crawford Online Store from time to time for latest information.
  12. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford shall be final.
  13. Other than related companies (including affiliates and subsidiaries and companies held in common control) of Lane Crawford, a person who is not a contracting party to this purchase has no right under the Contracts (Rights of Third Parties) Ordinance (Cap 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any term of this purchase.
  14. This Promotion and these terms & conditions are governed by the laws of Hong Kong SAR and any dispute shall be referred to the Courts of Hong Kong SAR for settlement.

Should a customer have any query on whether or not a particular merchandise is subject to this Promotion or any other matters related to this Promotion, please contact Customer Care Centre at +852 2118 2288 or email customercare@lanecrawford.com before purchase.