Contact Us
ORDER ENQUIRIES
For assistance with your order — in store or online — our Customer Care team is on hand to
assist.
➢ Email the Lane Crawford Customer Care
team
Tel: +852 2118 2288 (Hong Kong)
Or, please call our toll-free numbers:
Asia Pacific
1800 988 212 (Australia)
400 120 1483 (China)
00 1803 0193 046 (Indonesia)
00531 16 1347 (Japan)
0800 777 (Macau)
1 800 81 6768 (Malaysia)
0800 44 4703 (New Zealand)
1800 1110 1641 (Philippines)
800 101 2638 (Singapore)
00798 1420 67000 (South Korea)
801 85 4055 (Taiwan)
0018 0085 20634 (Thailand)
Americas
1 855 365 2177 (Canada)
1 855 214 7782 (USA)
Europe and Middle East
80 25 12 89 (Denmark)
0800 91 20 56 (France)
0800 182 6238 (Germany)
800 78 91 14 (Italy)
800 69037 (Norway)
900 86 6635 (Spain)
0200 120680 (Sweden)
0800 848 861 (Switzerland)
0800 404 9659 (UK)
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PERSONAL STYLING ENQUIRIES
For complimentary styling advice for fashion, gift and home, please contact our team of
friendly personal stylists.
➢ Email the Lane Crawford Personal Styling
team
Or, please call:
Tel: +852 2118 2288 (online)
+852 2118 7688 (Hong Kong store)
+86 10 6622 0829 (Beijing store)
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PRIVILEGE CARD ENQUIRIES
Lane Crawford Privilege Card holders are invited to contact our Membership Services team for
any enquiries, including an update of your account status, member privileges or personalised
concierge services.
➢ Email the Lane Crawford Member Services
team
Or, please call:
Tel: +852 2118 2288 (online)
+852 2118 7777 (Hong Kong store)
+86 10 6622 0822 (Beijing store)
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PRODUCT ENQUIRIES
Our knowledgeable Product Advisors can assist you with information on products and
brands.
➢ Email the Lane Crawford Product Advisors
team
Tel: +852 2118 2288 (Hong Kong)
Or, please call our toll-free numbers listed above.
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STORE ENQUIRIES
Find out more about Our
Stores
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OTHER ENQUIRIES
CAREER
Find out more about Careers at Lane Crawford
MEDIA
For all press and media-related enquiries:
➢ Email the PR and Communications
team
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