Contact Us
ORDER ENQUIRIES
For assistance with your order — in store or online — our Customer Care team is on hand to
assist.
➢ Email the Lane Crawford Customer Care
team
Tel: +852 2118 2288 (Hong Kong)
Or, please call our toll-free numbers:
400 120 1483 (China)
1800 988 212 (Australia)
800 101 2638 (Singapore)
007 981 4206 7000 (South Korea)
0080 185 4055 (Taiwan)
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PERSONAL STYLING ENQUIRIES
For complimentary styling advice for fashion, gift and home, please contact our team of
friendly personal stylists.
➢ Email the Lane Crawford Personal Styling
team
Or, please call:
Tel: +852 2118 2288 (online)
+852 2118 7688 (Hong Kong store)
+86 10 6622 0829 (Beijing store)
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PRIVILEGE CARD ENQUIRIES
Lane Crawford Privilege Card holders are invited to contact our Membership Services team for
any enquiries, including an update of your account status, member privileges or personalised
concierge services.
➢ Email the Lane Crawford Member Services
team
Or, please call:
Tel: +852 2118 2288 (online)
+852 2118 7777 (Hong Kong store)
+86 10 6622 0822 (Beijing store)
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PRODUCT ENQUIRIES
Our knowledgeable Product Advisors can assist you with information on products and
brands.
➢ Email the Lane Crawford Product Advisors
team
Tel: +852 2118 2288 (Hong Kong)
Or, please call our toll-free numbers listed above.
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STORE ENQUIRIES
Find out more about Our
Stores
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OTHER ENQUIRIES
CAREER
Find out more about Careers at Lane Crawford
MEDIA
For all press and media-related enquiries:
➢ Email the PR and Communications
team
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