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Terms & Conditions

  1. The double Lane Crawford Rewards Points Offer (“Offer”) is valid from 8th to 9th December, 2016, both days inclusive (“Period”), at www.lanecrawford.com and www.lanecrawford.com.hk (“Lane Crawford Online Stores”).
  2. During the Period, customers who purchase HK$3,300 / US$425 / GBP340 / EUR400 / JPY48,000 / AUD570 / CAD560 (or the equivalence in other currencies) net or above in one single transaction (“Eligible Transaction”) will be eligible to earn double Lane Crawford Rewards Points.
  3. Eligible Transactions can include purchases of full-priced and special offer items. Apple products, Samsung products, Lane Crawford gift cards and other excluded items are not included in this promotion, and are not considered eligible transactions.
  4. Purchase amount for the Eligible Transaction is calculated net i.e. for Lane Crawford Privilege Programme Members, the net total after deduction of any applicable discount.
  5. The Rewards Points will be reimbursed to customers in January 2017 provided that the transaction after any exchange or refund (if any) continues to meet the criteria of the Eligible Transaction.
  6. The Offer is available to Lane Crawford Privilege Programme members only. Non-member must complete the registration form for Lane Crawford Privilege Programme to qualify for the Offer.
  7. The Offer cannot be exchanged for cash, any products or services.
  8. Online purchases at the Lane Crawford Online Stores are subject to Lane Crawford’s Return Policy. Please visit lanecrawford.com/returns for full details.
  9. This offer may only be used for personal purchases and cannot be used for any commercial or promotional purposes or any other purpose whatsoever unless authorized by Lane Crawford in writing.
  10. Lane Crawford reserves the right to change these Terms & Conditions at any time without prior notice. Should any dispute arise, the decision of LCJG Limited, the holding company of Lane Crawford shall be final.
  11. These Terms & Conditions are governed by the laws of the Hong Kong Special Administrative Region(“Hong Kong”) and any dispute shall be referred to the Courts of Hong Kong.

Please contact Lane Crawford Customer Care team at +852 2118 2288 or customercare@lanecrawford.com for any assistance.