Help & Information

Gift Orders

Ordering a gift online is easy. Simply make your selection and proceed to checkout. In the first page of the checkout, you will be asked if your order is a gift. This means prices will not be displayed in the dispatch paperwork sent to your recipient.

All gifts are delivered in our signature Lane Crawford box. Select the gift card option to include your personalised note. For different gifts to different recipients, please ensure you place a separate order per gift to ensure that they are individually packaged and delivered.

The person receiving your gift may exchange the item for another size. To return the gift for another item, please contact the Lane Crawford Customer Care team.

Our online Personal Stylists are available to help you find the perfect gift.
➢ Email the Lane Crawford Personal Styling team

Or, please call our toll-free numbers:
+852 2118 2288 (Hong Kong)
400 120 1483 (China)
1800 988 212 (Australia)
800 101 2638 (Singapore)
007 981 4206 7000 (South Korea)
0080 185 4055 (Taiwan)

IMPORTANT INFORMATION

To ship a gift to a different country to where you are based, you must select that country before shopping. For example, if you are in Mainland China and buying for a friend in Hong Kong, you must select the Hong Kong website by clicking on the Country shown in the top-left corner of the site. Thus, if you are in Hong Kong buying for a China resident, please select your country as China.

For your security, your first online order must be sent to your credit card billing address. For subsequent orders, you may choose to have your order, for example a gift, sent to another address.